930 ok Terms and Conditions
This document sets out the detailed terms for opening an account, playing games, making financial transactions, and using bonuses on the 930 ok platform. Please read it in full before using the service.
1. Introduction and Applicability
These terms and conditions ("Terms") form a binding legal agreement between 930 ok and every member who uses its services. By accessing the 930 ok platform, creating an account, or beginning to use any service, you are considered to have accepted all terms described below in full.
These Terms are intended for users residing in Bangladesh. Each user must confirm for themselves whether using 930 ok services is lawful given their own location and circumstances. In addition to these Terms, our Privacy Policy and Responsible Gaming Guidelines also govern use of the platform.
2. Age and Eligibility Requirements
2.1 Age Limit
All 930 ok services are open only to individuals aged 21 or older. Age verification information may be requested at the time of account registration. Any account registered by a minor or by concealing one's age will be closed, and all funds in it may be forfeited.
2.2 Personal Eligibility
By registering an account, the user confirms that:
- They are at least 21 years of age.
- They are opening the account of their own free will — no one has compelled them to do so.
- They have not previously been banned from 930 ok.
- All information they have provided is true, accurate, and up to date.
- Each person may hold only one account — multiple accounts are not permitted.
3. Account Registration and Security
3.1 Registration Process
To open an account at 930 ok, you must provide your correct name, mobile number, and email address where applicable. An OTP-based method is used to verify the account. 930 ok reserves the right to immediately cancel any account registered with false information.
If asked to confirm your identity, you may need to submit a copy of your national ID card or passport. Withdrawals may be restricted until verification is complete.
3.2 Password and Account Security
It is the user's own responsibility to keep all login details — in particular the username and password — completely confidential. Sharing login details with any other person is not permitted.
If you suspect unauthorised access to your account, you must notify 930 ok support immediately via live chat. The user will be held responsible for all activity carried out from their account unless they have notified support without delay.
4. Deposits, Withdrawals and Payments
4.1 Deposit Terms
The current minimum deposit at 930 ok is ৳500. Accepted payment methods are bKash, Nagad, Rocket, and Upay. Deposits must be made from an account registered in the user's own name. Deposits from third-party accounts will not be accepted and will be returned upon request.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳800. Withdrawals are normally processed within 1 hour. Withdrawals must be made using the same method used for the deposit — bKash, Nagad, Rocket, or Upay. Withdrawals may be held until the account is fully verified.
4.3 Financial Security
930 ok processes all financial transactions through SSL-encrypted channels. The right is reserved to temporarily suspend an account and carry out verification in the event of a suspicious transaction. If involvement in money laundering or fraudulent activity is established, the account will be permanently closed.
5. Bonus and Promotion Terms
All bonus offers come with specific wagering requirements. Bonus funds cannot be withdrawn directly — they become withdrawable only after the set wagering requirement is met. The full terms of each bonus are shown at the time of claiming.
5.1 Welcome Bonus
The 930 ok welcome bonus is 200% on the first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: a ৳1,000 deposit gives a ৳2,000 bonus — total balance ৳3,000; to withdraw, you must wager ৳2,000 × 10 = ৳20,000.
5.2 Weekly and Other Bonuses
930 ok provides several promotional offers each week, including reload rewards. Each offer has its own wagering requirements and validity period. It is essential to read the terms of the relevant offer carefully before claiming any bonus.
5.3 Reasons for Bonus Cancellation
- Claiming bonuses from multiple accounts belonging to the same person.
- Attempting to meet wagering requirements by placing only low-risk bets with bonus funds.
- Claiming bonuses on multiple accounts from the same IP address.
- Proven inconsistencies or false information in submitted details.
930 ok reserves the right to modify, suspend, or cancel any bonus offer at any time.
6. VIP Program Terms
6.1 VIP Tiers and Benefits
The 930 ok VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier has a set weekly cashback rate — from a maximum of 0.3% at Bronze up to a maximum of 1.5% at Diamond. Cashback applies to the total net losses for the week.
6.2 Tier Change Rules
VIP tiers may go up based on consistent play and activity. Tiers may go down if there is insufficient activity within a set period. VIP benefits are personal and cannot be transferred to anyone else. 930 ok reserves the right to change the VIP program structure at any time.
7. Gaming Rules and Fair Use
7.1 Software Use Terms
Users of the 930 ok platform may only play games by legitimate means. Using automated bots, scripts, or any third-party software to place bets is strictly prohibited. If such activity is detected, the account will be closed immediately.
7.2 Technical Issues
If a game result is affected by network disconnection, server problems, or software errors, 930 ok reserves the right to void the bets for that round or to verify and provide the correct result. In such situations, the decision of the support team will be considered final.
7.3 Betting Limits
Each game and market has set minimum and maximum bet amounts, which are displayed in the game interface. 930 ok may request additional verification for unusually large bets.
8. Prohibited Activities
The following activities are strictly prohibited on the 930 ok platform:
- Using multiple accounts to claim bonuses or promotional benefits.
- Attempting to access or hack the platform's systems.
- Stealing or misusing another member's account information.
- Creating accounts fraudulently with false information.
- Using unauthorised third-party payment methods.
- Harassing other users or staff on the platform.
- Repeatedly depositing and withdrawing with dishonest intent in an attempt to damage the system.
If any of the above prohibitions are violated, 930 ok may suspend or permanently close the account without prior warning, and will take legal action where applicable.
9. Customer Support and Dispute Resolution
9.1 Support Channels
930 ok provides customer support seven days a week, 24 hours a day via live chat and email. Support is available in both Bengali and English. For quick answers to common problems, visit our FAQ section.
9.2 Complaints Process
If you have a dispute regarding a transaction or bet result, you must notify us via live chat or email within 72 hours of the event. Relevant information may be requested to review the complaint. The decision of the 930 ok investigation team will be considered final.
9.3 Applicable Law
Any dispute arising from these Terms will first be addressed through negotiation. If both parties agree, the matter may also be resolved through mediation.
10. Responsible Gaming
10.1 Commitment to Responsible Use
930 ok views gambling as a form of entertainment — not a guaranteed way to earn money. We encourage users to play within their means and never to place larger bets in an attempt to recover losses. The 21+ age rule must be strictly followed.
If you are having difficulty staying in control of your play, read our Responsible Gaming section, where you will find information on self-limits and support.
10.2 Self-Limit Options
Users may set daily, weekly, or monthly deposit limits on their own account if they wish. You can also contact the support team to request a temporary break (cooling-off period) or a permanent self-exclusion. These requests are acted on promptly.
11. Data Protection and Privacy
Personal information collected at the time of registration at 930 ok and afterwards is used only for the purposes of providing the service, verifying identity, and ensuring security. The full process of data collection, storage, and use is clearly set out in our Privacy Policy.
User data is not sold or transferred to third parties except in response to a valid legal claim or a request from a regulatory authority. 930 ok uses industry-standard encryption technology to protect data.
12. Limitation of Liability and Miscellaneous
12.1 Limitation of Liability
930 ok is not liable for any indirect, incidental, or consequential loss beyond issues directly related to the service. 930 ok will not be responsible for games interrupted due to loss of internet connection or device problems.
If a user places a bet based on advice or information received from a third party outside the platform, the user bears responsibility for any resulting loss.
12.2 Changes to the Terms
930 ok reserves the right to modify these Terms at any time. A notice will be posted on the platform for significant changes. Continued use of 930 ok after any change will be considered acceptance of the new terms.
If any part of these Terms is found to be unlawful or unenforceable, the remaining parts will remain fully in effect.
13. Account Closure and Termination
13.1 Account Closure at User's Request
You may request closure of your account at any time by contacting the support team. Before the account is closed, all active bets will be settled and any withdrawable balance will be returned; however, any bonus balance will be cancelled.
13.2 Closure by 930 ok
In the event of a breach of the Terms, 930 ok may suspend or permanently close an account without prior warning. If fraudulent activity is established, all funds in the account may be forfeited. If you wish to challenge this decision, a formal appeal may be submitted by email.
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