930 ok Privacy Policy
Your personal information is very important to us. This policy explains in detail what information we collect, how we use it, and how we keep it secure.
This Privacy Policy ("Policy") applies to all users of the 930 ok platform. By reading it, you will understand for what purposes and how 930 ok processes your personal information. Reading our Terms and Conditions alongside this Policy will keep you fully informed about the legal framework governing use of the site.
By registering on the 930 ok platform or by continuing to use the site, you are considered to have consented to all terms of this Policy. If you disagree with any term, please stop using the service.
1. Types of Information Collected
930 ok collects various types of information, which can broadly be divided into two categories — information provided directly by the user, and information collected automatically.
1.1 Information Provided by the User
- Full name and date of birth (for age verification — to confirm the 21+ age requirement)
- Mobile number and email address
- National ID or passport number (for identity verification)
- bKash, Nagad, Rocket, or Upay account number (for transactions)
- Any information or messages provided in support chat
1.2 Automatically Collected Information
- IP address and device identifier information
- Browser type, operating system, and screen resolution
- Session logs — which pages were viewed and for how long
- Data obtained from cookies and similar tracking technologies
- Game play history and records of betting activity
2. Purpose of Information Collection
930 ok uses your information only for the following legitimate purposes. Your information is not processed for any unauthorised or unrelated purpose.
2.1 Account and Service Management
Your information is used to create, verify, and secure your account. Device and session data are analysed to ensure login security and to prevent unauthorised access.
2.2 Processing Financial Transactions
Your mobile banking information is used to complete deposits and withdrawals successfully. The minimum deposit at 930 ok is ৳500 and the minimum withdrawal is ৳800. Records of all transactions are kept for compliance and fraud prevention purposes.
2.3 Customer Support
When you contact us for assistance via live chat or email, the details of that conversation are stored to improve service quality and to maintain continuity with previous requests.
2.4 Responsible Gaming Monitoring
We analyse patterns in gaming activity to identify potentially risky behaviour by any user and to provide timely assistance. Our Responsible Gaming guidelines describe this in detail.
2.5 Technical Development and Analysis
Anonymous statistics are generated to assess site performance, test new features, and improve the user experience. No personally identifiable information is included in this analysis.
3. Data Storage and Security
930 ok has put in place industry-standard technical and administrative measures to keep your information secure.
3.1 Encryption and Transmission Security
All communication between the server and the user's device is encrypted using SSL/TLS technology. Payment information is transmitted through specially secured channels and is never stored in plain text.
3.2 Access Controls
Only authorised staff who need it for their work can view your information. All access is logged and regularly audited.
3.3 Data Retention Period
Certain information is retained for the period required by law, both while the account is active and after it is closed, due to legal or regulatory requirements. Once that period ends, the information is securely deleted or anonymised.
3.4 Response to a Data Breach
If a data security breach ever occurs and there is a possibility it affects you, 930 ok will notify you as soon as possible and will take the necessary steps to address the situation.
4. Sharing Information with Third Parties
930 ok does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances.
4.1 Payment Processors
The minimum information necessary to complete financial transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant payment service provider. These providers are bound by their own privacy policies.
4.2 Technology Partners
We work with trusted technology partners for game operations, security, and infrastructure services. These partners are contractually obligated to maintain confidentiality and may use the information only for the purpose of providing their services.
4.3 Legal Obligations
Information may be provided when required to comply with a court order, a lawful government directive, or applicable law. In such cases, 930 ok will endeavour to notify you in advance to the extent legally permitted.
4.4 Fraud and Scam Prevention
If there is serious suspicion of fraud relating to an account, relevant information may be shared with the appropriate authorities. This is necessary to protect all users on the platform.
5. Cookies and Tracking Technologies
930 ok uses cookies to operate the site properly and to improve the user experience.
5.1 Essential Cookies
These cookies are essential for the core functionality of the site — such as maintaining login sessions, managing security tokens, and temporarily holding form data. Without them, the site will not work properly.
5.2 Functionality Cookies
These cookies are used to remember your preferences, such as language selection and display settings. They make your next visit more convenient.
5.3 Analytical Cookies
Anonymous statistics are collected to understand which pages are used most and where users encounter difficulties. This information is used to improve the site.
5.4 Cookie Controls
You can delete cookies or stop accepting new ones at any time through your browser settings. Please note, however, that disabling essential cookies will mean some features of the site will no longer be available.
6. User Rights
Every user registered on the 930 ok platform has the following rights regarding their personal information.
- Right of Access: You may request to know what information we hold about you and to receive a copy of it.
- Right to Rectification: You have the right to request correction of any inaccuracies in your information.
- Right to Erasure: Beyond legal or regulatory obligations, you may request that your information be deleted.
- Right to Restrict Processing: In certain circumstances, you may ask that the processing of your information be restricted.
- Right to Object: You have the right to object to the use of your information for marketing or any other purpose.
- Right to Data Portability: You have the right to receive your information in a standard, machine-readable format.
To exercise these rights, contact us through the details listed below. We will respond to your request within 30 days.
7. Protection of Minors
930 ok is a platform operated entirely for adults. No one under the age of 21 is permitted to register or use the service.
National ID information is collected at registration to verify age. If an account holder is found to be under 21, that account will be closed immediately and all associated information will be permanently deleted.
We do not knowingly collect information from anyone under the age of 21. If you believe a minor has registered on the platform, please inform us immediately.
8. International Data Transfers
Due to the technical requirements of the service, your information may be stored or processed on servers located outside Bangladesh. In such cases, 930 ok ensures that your information receives protection meeting the standard described in this Policy, whether in the destination country or through that technology partner.
Applicable contractual safeguards are kept in place for any international data transfer, ensuring the privacy and security of personal information.
9. Policy Changes and Updates
930 ok may update this Privacy Policy at any time due to changes in the service, technical developments, or legal requirements. Users will be notified of significant changes by email or through a notice on the site.
Continued use of the platform after an update will be taken as your consent to the revised policy. We therefore recommend visiting this page regularly to stay up to date with the latest policy.
The history of policy changes can be understood by checking the "Last Updated" date shown at the top of this page. To learn more about us, read our About Us page.
10. Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly. The 930 ok customer service team is available in both Bengali and English, seven days a week, twenty-four hours a day.
When sending a privacy-related request, please include your registered email address or mobile number so we can verify your identity quickly. Answers to common questions may be found in our FAQ section.